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Sandbox FAQ
This article summarizes common issues when creating, logging in to, copying, and deleting sandboxes.
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Limit-related content in this article requires manual review.
Does a sandbox affect the production environment?
No. A sandbox is independent of the production environment. Operations in a sandbox do not affect the production environment.
Do production environment changes sync to a sandbox automatically?
No. A sandbox is a copy of the source environment at a point in time. Later production environment changes do not automatically sync to an existing sandbox.
Does a Development Sandbox copy business data?
Usually not. A Development Sandbox copies configuration, not business data.
What scenarios suit a Partial Copy Sandbox?
A Partial Copy Sandbox suits user acceptance testing, integration testing, and training. It copies configuration and business data in a specified scope.
What scenarios suit a Full Sandbox?
A Full Sandbox suits release rehearsal and complete-chain validation. It copies configuration and all business data.
Can a sandbox be recovered after deletion?
No. Deleting a sandbox cannot be undone. Before deletion, confirm that the configuration and test data are no longer needed.
Why can't a sandbox be deleted?
Possible reasons include:
| Reason | Suggested action |
|---|---|
| The sandbox is in a protection period | Wait for the protection period to end |
| The sandbox has running tasks | Wait for the tasks to complete |
| The current user has insufficient permission | Use an administrator account |