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Internationalization ​

Capabilities ​

Internationalization gives users in different countries, regions, and language groups a localized interface and data-entry experience while they work with the same business data. This manual covers six capability areas:

CapabilityWhat it addressesPrimary configuration roles
LanguagesHow UI terms, object and field names, and business data appear in different languagesSystem administrators, translation maintainers, and employees
Time zonesHow the same point in time appears in the enterprise or personal time zoneSystem administrators and employees
Regional formatsHow dates, times, numbers, and similar values follow regional conventionsSystem administrators and employees
Currencies and exchange ratesHow the base currency, transaction currencies, and exchange rates are managedSystem administrators and finance or business administrators
Countries, regions, and administrative divisionsHow countries, regions, and their administrative divisions are maintained consistentlySystem administrators and CRM administrators
Address formatsHow address fields are entered, ordered, and combined for different countries or regionsSystem administrators and object administrators

Settings that are easy to confuse ​

  • Language determines the text a user sees. The enterprise language provides the default, and a personal language can override it within the languages enabled for the enterprise.
  • Time zone determines the local time used to display a date and time. It is independent of language.
  • Regional format determines how dates, times, and numbers are written. Users of the same language can still use different regional formats.

Multi-currency management controls transaction currencies and conversion. Countries, regions, and address formats control geographic data and address entry. These capabilities can work together, but they do not replace one another. Privacy and compliance belongs to Enterprise Security Settings and is not part of Internationalization Settings.

Configuration precedence ​

Internationalization settings typically include enterprise defaults and personal preferences:

  1. An administrator defines the options available to the enterprise and their default values.
  2. An employee who has not set a personal preference inherits the enterprise default.
  3. When an employee selects a personal language, time zone, or regional format from the enterprise-approved options, the personal setting controls that employee's display.

NOTE

See each capability page for the objects, fields, and historical data affected by a setting. Do not infer database storage or financial accounting behavior from an interface display rule.