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Brand customization reference ​

This reference summarizes branding capabilities and request methods.

Capabilities ​

CapabilityRequest methodSource pricing noteReview status
Reduce branding in Chats listsMultilingual termsFreeHuman confirmation required
Replace invitation textMultilingual termsFreeHuman confirmation required
Reduce training assistant brandingNot SupportedNot specifiedHuman confirmation required
Reduce application-list brandingProduct featureFreeHuman confirmation required
Hide the benefits-center entry in application listsNot Supported because the entry was renamedFreeHuman confirmation required
Remove CRM letters from CRM listsMultilingual termsFreeHuman confirmation required
App customizationRollout requestCNY 30,000/year below flagship editionHuman confirmation required
Custom login domainProduct capabilityFreeHuman confirmation required
Custom Login PagesProduct capabilityFreeHuman confirmation required
Channel-specific domainProduct capabilityFreeHuman confirmation required
Channel Custom Login PagesProduct capabilityFreeHuman confirmation required
Custom primary domainSeparate purchaseCNY 5,000/yearHuman confirmation required
Mobile Client startup imageProduct capabilityFreeHuman confirmation required
Browser favicon and tab titleRequires an independent domainNo additional fee after purchaseHuman confirmation required
Theme Color and Skin ColorProduct capabilityFreeHuman confirmation required
Rename customer serviceSpecial requestFreeHuman confirmation required
Hide customer serviceSpecial requestFreeHuman confirmation required
Custom App logoRollout request and option purchaseCNY 60,000/yearHuman confirmation required
Independent App packageSpecial project requestFrom CNY 300,000/yearHuman confirmation required

Recommendations ​

  1. Confirm whether visual color changes are sufficient.
  2. Determine whether the login page, domain, or App icon needs customization.
  3. Ask commercial or product teams to Confirm pricing, rollout, and special projects.
  4. Review compliance and Service effects before reducing vendor branding.